Community Health Representative

POSITION:                           COMMUNITY HEALTH REPRESENTATIVE

HOUR OF WORK:              FULL-TIME, PERMANENT (35 HRS/WEEK)

REPORTS TO:                     HEALTH DIRECTOR

WAGE:                                  $25.00 per hour 

PROGRAM

The Health Department, in collaboration with the SȾÁUTW̱ First Nation (TFN) and broader community, is responsible for increasing the capacity and sustainability of the Department and enhancing engagement/ownership of the health of the TFN community. The Department develops and implements health programs that incorporate the traditions, values, and strengths of the Nation. The Health Department delivers a range of community health programs and health promotion services to the TFN community.

POSITION SUMMARY: The Community Health Representative is a member of the Building Healthy Community (BHC) Team, within the Health Department and provides support, education and advocacy of health and health care within the TFN.

DUTIES AND RESPONSIBILITIES

• Assists with the promotion and coordination of the health services, clinics and functions;
• Develops, implements, or facilitates health related workshops or information sessions for families;
• Interacts with Nation employees, members, committees and working groups, other First Nation communities, the public, government agencies, other stakeholders and special interest groups;
• Coordinates client and family travel outside the Capital Regional District;
• Promotes healthy lifestyles including exercise, nutrition, and overall health and safety;
• Keeps daily records of all services provided to clients on the AOS Software;
• Promotes community health education and wellness clinics including bringing in speakers on various topics; and acts as a liaison for the specialty services for the community;
• Transports community members to eligible medical appointments as required;
• Acts as a liaison with the TFN community and liaises with internal and external health services to enhance services available to the community;
• Coordinates cultural and traditional activities in the form of health promotion and prevention;
• Arranges and takes community members on cultural, social, educational events and other field trips;
• Provides transportation of clients as required;
• Monitors areas of responsibility for opportunities for improvement and innovation and works proactively to implement these;
• Attends departmental meetings and events as required;
• Participates in relevant training and workshops identified by the Director;
• Ensures that service quality standards are maintained and consistently delivered in all areas of responsibility;
• Develops effective working relationships with TFN members, stakeholders, and co-workers by assisting in the resolution of issues and complaints and refers them to the Director when required;
• Exercises high degree of tact and diplomacy with the TFN Membership and all Nation contacts;
• Maintains strict confidentiality and exercises sound judgment and discretion when dealing with sensitive issues;
• Presents a professional, positive and helpful attitude at all times
• Promotes a safe work place; ensures that all established safety procedures are followed;
• Carries out other duties essential to the position as directed by the Director.

EDUCATION AND EXPERIENCE

• Degree or diploma in, community development, or human services or related field, and
• 2 years related experience; or
• Equivalent combination of education and experience;
• Experience planning and promoting events;
• Experience working with people from all age groups (e.g. babies – elderly);
• Experience entering and extracting data using the AOS software an asset;
• Vulnerable Sector Criminal Record Check is a condition of employment;
• Valid standard first aid and CPR certificate;
• Class 5 driver’s licence, reliable vehicle and a clean driver’s abstract is required;

 KNOWLEDGE, SKILLS AND ABILITIES

• Advanced interpersonal and organizational skills and extremely detail-oriented;
• Advanced verbal and written communication skills;
• Ability to provide, obtain or follow clear, concise and accurate information orally and in writing (including spelling, grammar, context and structure);
• Ability to establish and maintain respectful, cooperative and productive working relationships with a variety of individuals to complete work assignments;
• Ability to work independently with limited direction, act on own initiative, set own priorities and meet tight, changing or concurrent deadlines;
• Ability to maintain strict confidentiality and to exercise sound judgment and discretion when dealing with sensitive issues;
• Ability to deal effectively and efficiently with occasionally aggressive or demanding individuals to provide or obtain information to clarify or resolve issues;
• Ability to following safe work procedures;
• Strong work ethic including the ability to take initiative; to attend work on a regular and consistent basis, and to demonstrate a collaborative approach to problem solving.

OTHER FACTORS

Culture/Language

Respect for and working knowledge of the WSANEC culture is required.

Personal Attributes

The Community Health Representative maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality

Our Benefits package includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance

Preference may be given to qualified individuals of First Nation Ancestry.

Apply now and join our team!